Why Should I drink at least two litres of water each day?
Because you are what you drink. Your body is approximately 70% water. And water is the key to all bodily functions - circulation, assimilation, digestion, elimination, and temperature control. Water is the most important nutrient we water-based beings consume, everyday of our lives.
Is our water safe to drink?
Although public water supplies are disinfected through chlorination, this does not ensure the water is free from other contaminants and pollutants. Open catchment areas, agricultural run-off of pesticides and fertilisers, pollutants from ageing pipelines, and chemical compounds called trihalomethanes (THMs) due to the reaction of chlorine with organic material in water, are all possible contaminants of our drinking water. Unpalatable taste, bad odour, and unclear water are often the result.
What are the three stages on the Filter Cartridge?
The top stage contains activated carbon to reduce chemical contaminants including chlorine, and ion exchange resin to reduce heavy metals such as lead. The second stage is pure activated carbon to further reduce chemical contaminants, while the final stage contains Silver/Copper impregnated Zeolite to provide and anti-bacterial action plus additional contaminant absorption.
Does the PiMag 10 Water System remove fluoride?
No
What are the recommended replacement periods for the various components?
#301 Filter Cartridge -
Every 6 months or 2,000 litres of water treatment which ever occurs first.
#303 Silver Stones -
Every 12 months to help maintain its anti-bacterial effectiveness.
#302 Ceramic Filter -
Every 2 years or earlier replacement may be necessary in areas containing high levels of particulates.
#1362 Microsponge Filter - Replace if surface becomes permanently discoloured or hardened. Mmaximum of 2 years.
#304 Mineral Stones -
Every 5 years.
#1362 Microsponge Fitler - replace when it becomes permanently hard or discolours.
Can the PiMag10 Water System treat bore, dam or tank water?
No. These water sources often contain high levels of particulates that would rapidly clog filters and reduce the flow rate of the PiMag 10 Water System. Bacterial contamination would also be of concern. Microbiologically safe drinking water (treated public water supply) is the only water recommended for the PiMag 10 Water System.
Can PiMag water be refrigerated?
Yes
Can I treat warm or hot water?
No. Never fill the upper tank with warm or hot water. Only fill with cold tap water that is microbiologically safe to drink (treated public water supply).
Where is the best location of my PiMag 10 Water System?
Wherever is the most convenient for use. For cool, refreshing PiMag Water, do not place the PiMag 10 Water System in direct sunlight.
How much water does the PiMag 10 Water System hold?
The upper tank holds 5 litres and the lower tank 10 litres. If the lower tank is full, water must not be added to the upper tank.
What are its dimensions of the PiMag 10 Water System?
Base diameter 249mm, height 533mm.
What warranties apply to the PiMag 10 Water System?
The tap assembly is covered by a replacement warranty for a period of 12 months from the date of purchase against faulty materials and workmanship.
Does the PiMag Aqua Pour Express remove fluoride?
No
What are the recommended replacement periods for the various components?
#13565 Filter Cartridge - 6 months or 2,200 litres, whichever comes first
#1362 Microsponge Filter - replace if surface becomes permanently discoloured or hardened
Can I buy more than one Nikken jug?
Yes. You can buy additional PiMag Aqua Pour Express jugs (#13566).
How much does it weigh?
The unit weighs 3.2kg (without water).
What is the water capacity?
The fill tank can contain 2.2 litres.
Where is the best location of my PiMag Aqua Pour Express?
Wherever is the most convenient for use. For cool, refreshing PiMag Water, do not place the PiMag Aqua Pour Express in direct sunlight.
What are its dimensions of the Pimag Aqua Pour Express?
Unit: 36.8 x 24.9 x 19.8cm
Jug: 18.6 x 16.6 x 9.7cm
What warranties apply to the PiMag Aqua Pour Express?
The PiMag Aqua Pour Express is covered by a 12 months warranty from date of purchase against faulty materials and workmanship under normal use.
Does the Shower Filter remove Chlorine?
The PiMag Ultra Shower System effectively reduces chlorine exposure by using the redox principle, an electron exchange that neutralizes free chlorine.
What does the Magnetic Technology do?
It helps condition water without salt or chemical additives.
Is the pH balance affected?
The PiMag Water is pH balanced to help offset the acidity often found in tap water.
Will the water feel different?
Yes the water actually feels cleaner, it helps produce softer-feeling hair and smoother skin.
Can I use the PiMag Ultra Shower System on hand held showers?
The Nikken PiMag Ultra Shower System is versatile in that the filter component can be unscrewed from the shower head allowing the product to be used on hand held shower units. Simply unscrew the filter from the shower head and screw the filter directly to the wall attachment of the hand held shower unit. If the hand held shower head is detachable, you can attach the Nikken shower head. All hand held shower units vary and some do not allow the shower head to be removed.
Where is the magnet located?
The magnet is located inside the filter unit, not visible from the outside.
How often should the filter be replaced?
For optimal results, the Filter Cartridge (item #13831) should be replaced every six months, or more often depending on condition of water.
What do I need to do if the shower head doesn't attach to my existing fittings?
It may be necessary to visit a bathroom renovation plumbing supplier for an appropriate gooseneck ('S' shaped arm) and/or other fittings to complete your installation.
Does the Shower Filter remove Chlorine?
The PiMag Ultra Shower System effectively reduces chlorine exposure by using the redox principle, an electron exchange that neutralizes free chlorine.
What does the Magnetic Technology do?
It helps condition water without salt or chemical additives.
Is the pH balance affected?
The PiMag Water is pH balanced to help offset the acidity often found in tap water.
Will the water feel different?
Yes the water actually feels cleaner, it helps produce softer-feeling hair and smoother skin.
Can I use the PiMag Ultra Shower System on hand held showers?
The Nikken PiMag Ultra Shower System is versatile in that the filter component can be unscrewed from the shower head allowing the product to be used on hand held shower units. Simply unscrew the filter from the shower head and screw the filter directly to the wall attachment of the hand held shower unit. If the hand held shower head is detachable, you can attach the Nikken shower head. All hand held shower units vary and some do not allow the shower head to be removed.
Where is the magnet located?
The magnet is located inside the filter unit, not visible from the outside.
How often should the filter be replaced?
For optimal results, the Filter Cartridge (item #13831) should be replaced every six months, or more often depending on condition of water.
What do I need to do if the shower head doesn't attach to my existing fittings?
It may be necessary to visit a bathroom renovation plumbing supplier for an appropriate gooseneck ('S' shaped arm) and/or other fittings to complete your installation.
