Product Warranty Coverage

Each Nikken product must pass a thorough testing procedure, including consumer usage testing and a rigorous quality assurance screening. This six-point screening encompasses everything from raw materials to final inspection. At Nikken, we believe in quality. Quality in technology...in materials...in construction. It's what makes Nikken products so exceptional.

Air Wellness Power5 Fan Motor                   5 years
Other Air Wellness Power5 components       1 year
(excl. replacement filters & aromatherapy sachets)

Biaxial Body Energizer™                           12 months

CardioSox                                               30 days

CardioStrides & CardioStrides Ultra           60 days


Elastomag Wraps                                        1 year

Kenko Dream Comforter                             1 year

Kenko Dream Pillow                                    1 year

Kenko Four-Seasons Jacket                       30 days


Kenko Magnetic Necklaces                         90 days

Kenko Personal Comfort Pad                       1 year

Kenko PetPad                                             1 year

KenkoSeat                                             6 months

Kenko Sleep Mask                                  6 months

KenkoTherm Wraps                                6 months

Kenko Zones & Super Mini                       6 months

Kidstrides                                                  1 year

Magboy                                                     1 year


MagCreator                                               1 year

Magsteps/Magstrides                                  1 year

Nikken Belts                                            30 days

Nikken Magna-Charger                               1 year

Nikken ThermoWear Sox                          30 days

PiMag Aqua Pour Express                           1 year

PiMag Optimizer II (excl replacement ring)  1 year

PiMag Water Fountain heater/chiller unit:
- heating element & compressor                 5 years
- other components of heater/chiller unit     1 year

PiMag Water System (tap only)                   1 year

PiMag Ultra Shower System                      90 days

ThermoWear Clothing                              30 days

TriPhase Bella Passione Bracelets            6 months

TriPhase Classic Colletion Bracelets          90 days

TriPhase Sport Bracelet                           90 days

Ultra KenkoPad / Demo Pad                       1 year

Clothing Exchange Policy
All Nikken clothing items are designed following the standard industry sizing chart. If the fit is not what you expected, or the item is defective, it will be exchanged by Nikken. Return the item within 30 days of purchase, unworn, in resalable condition and in the original package with the retail receipts, to your Consultant for an exchange of size.